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Analyze calls is a simple and affordable option to have a system that improves your day-to-day communications. We offer a robust solution in the cloud, easy to implement and flexible subscription.
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Upgrade to a Smart IVR
Conversational IVR powered by artificial intelligence for true customer engagement.
Leveraging artificial intelligence (AI) and natural language processing (NLP), Sprach’s conversational IVR allows callers to naturally converse to get the exact service they want, without having to navigate long and complicated audio menus.
Learn how Sprach's AI-powered conversational IVR can help you reduce agent calls, improve call routing, and increase customer satisfaction:
Sprach Speech Analytics conforms to the following
Transcribe 100% of the recordings of your Business or call center.
Extract the key words from your recordings and measure
Determine the quality of the message delivered by your executives and detect the abandonment of calls by generating representative samples of the reality of your contact center.
Transform your business with our Speech and Text Analytics system with IVR
Analyzing calls is a simple and affordable option for a system that improves your day-to-day communications.
We offer a robust cloud solution, easy-to-deploy and with a flexible subscription.