Provide an outstanding Messenger CX.
SMS enhances customer support delivery to engage customers in their preferred channel and create happy customer experiences.
Speed up support with chatbot automation
Personalize the customer experience
Centralize Messenger interactions on an easy-to-use platform
Building an Effective Messenger Strategy for Customer Support
Make Facebook Messenger part of your bigger omnichannel customer support strategy.
of customers expect a response to their complaint on social media within an hour.
Reduce handling time with chatbots
Let chatbots help customers with frequently asked questions. Save agents’ time for chats that require human interaction.
Facebook Messenger Channel | OMNI Solutions
Ways to use Facebook Messenger for your business
Best Practices for Faceboook Messenger Customer Support Delivery
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Improve every interaction with your customers
We help you provide an excellent and personalized experience to your clients.