AI Enabled Omnichannel Speech and Text Analytics
Effortlessly monitor 100% of your team’s calls and provide instant feedback that genuinely improves performance in any language with IntiCo AI speech analytics.
Analyze calls in every language your team works with
Review 100% of your calls for a 360° view
Get every agent performing like your best one with speech and text analytics analysis
AI-driven speech analysis can solve this problem without you having to spend hours listening to calls and giving feedback to underperforming agents.
Experience the Best in Speech and Text Analytics
Give agents a framework for empathetic listening
Some key features of speech and text analytics in a digital ecosystem include the following: