Agente
Your customer at the center of the conversation
Exceptional customer experiences start with exceptional agent experiences.
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All channels, each of your clients, a single platform.
All channels in one stream
Create journey maps that convert
Improve your users' experience
Monitor the performance of your agents
Direct Evaluation
Reassign Cases
Evaluation Formats

Set your teams up for success
Agente Workspace features
Help your agents, admins and internal teams do their best work. Agente offers robust out-of-the-box tools that are quick to set up and easy to use.
Boost agent efficiency
Work smarter with routing and intelligence
Notification Center
Warm and Blind Transfers
Access Levels
Make your team more efficient
Administrator
Can create users and view reports
Supervisor
Allows you to manage users and view reports
Agent
Serve final users

Write and review historical notes
Omnichannel Engagement
Automate repetitive tasks to allow agents to focus on more complex interactions.
Bot Agent, Human or Mixed
Automated voice messages with artificial intelligence
Reduce the need for supervisor assistance
Connect on channels that customers love

+600 Happy customers trusted IntiCo
Improve every interaction with your customers
We help you provide an excellent and personalized experience to your clients.
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