Contact Center Solutions

Contact Center

Improve your customer-brand relationship. Manage and centralize all interactions with your customers across all channels.

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Manage, optimize and generate sales opportunities in your contact center.

Reduce cost

Reduce cost

Invest in a centralized, intelligent and personalized service. Reduces operating costs.
Automate your interactions

Automate your interactions

Automate and improve the management of contact with your customers in all channels.
Offers personalized attention

Offers personalized attention

Improve your customers’ experience through each interaction.

Reduce Management Problems

Improve interactions with your customers and prospects.
Reduce your response times
Reduce your response times
Solve queries in an agile and efficient way with multiple simultaneous calls.
Provide a personalized experience
Provide a personalized experience
Call flows, smart voice recognition and digital channels.
Build loyalty to your customers
Build loyalty to your customers
Maintain constant communication with your customers and offer your products or services promptly.
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Set your teams up for success

Contact Center Software

Provide immediate attention to your customers in all channels.

Speech recognition
Speech recognition
In contact centers, Interactive voice response (IVR) systems use automatic speech recognition to enhance the customer experience.
Central communication IP PBX
Central communication IP PBX
A cloud contact center is a central internet-based communication hub that enables and stores data on inbound and outbound calls of an enterprise.
Statistics and monitoring
Statistics and monitoring
Improve the quality of your call center with detailed statistics and call monitoring.
Call flow design
Call flow design
Smart call routing based on pre-defined rules adapted to your preferences. Manage all calls coming into your contact center step by step.

Create more sales opportunities

Guarantee a high standard in the quality of customer service and directly improve the growth of your business.
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Contact Center Software

Build better customer relationships with smart contact center software

Maintain a local presence with an international phone number and run your virtual call center from anywhere in the world.

Real-time data
Using advanced call center analytics, your team can measure and improve communication with customers. With real-time analytics, you can live-track the performance of your agents.
Call Quality
Enjoy high-quality calls with guaranteed latency and minimal jitter.
Reduces administrations problems
All channels and integrated CRM to improve management and customer service.

Reduce operating cost

Make strategic decisions based on the most important indicators of your company and reduce operating costs.
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Everything you need to manage and improve your customer service

3CX Platinum Partner

3CX

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IP PBX
Web Conferences
C2C
Call flow design
CRM Integration
Speech recognition
Digital channels
TTS
ACD
IVR

+600 Happy customers trusted IntiCo

Improve every interaction with your customers

We help you provide an excellent and personalized experience to your clients.